A virtual assistant in e-commerce

The use of a virtual assistant in e-commerce

A virtual assistant is one of the most important laborers in an e-commerce website. Virtual assistants tend to be good in customer consultants and other jobs that the e-commerce business owner does not have time to complete. Virtual assistants can also perform marketing tasks such as social media marketing, content marketing and referral marketing. Since the e-commerce process cannot be fully automated there is always the need to hire extra help for e-commerce tasks. Some e-commerce stores become too large to be operated by a single individual. This makes a virtual assistant an unreplaceable part of e-commerce.

Purpose of a virtual assistant

If you have ever used Shopify premium you will discover that there is an option to include a couple of staff members and to grant them certain account privileges. This will allow them to login to your account as staff members. The duties of a virtual assistant vary according to what the e-commerce store owner wants. For instance an e-commerce store owner might need a virtual assistant to login and complete customer order fulfilments. The best part about a virtual agent for American e-commerce store owners is that the virtual store owners are relatively cheap to hire. This is due to the fact that a lot of virtual agents come from countries such as Philippines and India. In the Philippines a monthly salary of $700 is considered normal due to the low costs of living in that country.

How to find a virtual assistant

Finding a virtual assistant is a relatively easy task. This is due to the fact that most virtual assistants can be found on popular sites such as UpWork and Fiverr. They can also be found on popular job posting sites like indeed. The best way to hire the best virtual assistant is to ensure that you ask for prior proof of experience.